As a company that is perpetually seeking to make products highly usable, it’s natural that we would apply that same scrutiny to how we develop and implement our software. For the past few years, we’ve been exploring one specifically onerous aspect of usability: the ubiquitous pen and paper data and signature capture. Our clients are eager to ensure that our methods of capturing data are secure and compliant with regulatory concerns—which often makes hard copies seem like the best choice. However, paper necessitates transcribing data (and lugging pounds of paper around), which makes electronic data capture seem like a valuable route to explore. We sought a method of employing electronic data capture that was secure and usable for our clients.
